Brene Brown: “Owning our story and loving ourselves through that process is the bravest thing we will ever do.”            

In times of uncertainty and change, psychotherapists, psychologists and counsellors can assist us to work with the various challenges life invariably presents. The confidential and respectful nature of the counselling relationship creates a safe context for us to begin the process of getting in touch with what it is that we need and to truly experience our feelings. We come to an understanding of what is getting in the way of our achieving a sense of well being, whilst learning more helpful ways of relating and of being in the world. The therapeutic experience can be deeply supportive, sometimes challenging, and a richly rewarding process.

At this very moment you might be struggling with problems, big or small. You may be feeling confused, sad, angry or alone in some way. You might be concerned about someone you love, or simply keen to take more control over your life so that you can start living in a way that feels more complete. Whatever it is that you are going though, or wishing for, I promise you something: your life will become easier if you allow yourself the help of others from time to time.’ Shopping For a Shrink, by Todd Zemek


Self esteem, value & worth, relationships, meaning & purpose, depression, anxiety, identity, loneliness, well-being, addiction, disability, isolation, loss & grief, multicultural issues, sexual abuse, spiritual development, gender and sexual identity.


Relationship Counselling (Julie Twohig, Tony Jackson, Janelle Wilson, Angela McGrath)

Relationship Counsellors have specific training in the field of couple’s therapy and experience working with relationships at all stages including exploration, reconciliation or separation. For more information please feel free to call and speak directly with one of our relationship counsellors (see individual names above) or with the Counselling Intake Manager, Julie Twohig.

Counselling & Psychotherapy

(Julie Twohig, Tony Jackson, Emma Dabb,*Kerry Laidlaw, *Sue Mackey, *John Mullane,  *Janelle WilsonAllison Ross)

This style of counselling has a collaborative rather than diagnostic approach to working with clients, and aims to facilitate clients’ ability to access their own best outcomes.

Holistic Counselling (Allison Ross)

A complementary counselling model that honours the interplay of all the levels of your being through which you experience life, nurturing stewardship of your emotional world to be all that you can be: thoughts, beliefs, patterns; tuning into the cues your body sends; spiritual development; the soul’s journey and life purpose; connection to your true self, to others and all of life.           

Psychology (*Joan Shotade, *Katherine Bakos, *Angela McGrath)

Psychology tends to be shorter-term, solution-focused work. The aim being to provide skills and strategies for the relief or cessation of symptoms. Psychologists generally employ a Cognitive Behavioural Therapy (CBT) approach, which is to say that they challenge and modify the ways our thoughts affect our emotional well-being. Alternatively, Psychologists use therapies such as Inter Personal Therapy (IPT) which are designed to examine the effects of interpersonal issues on mood and functioning.

Clinical Psychology (*Catherine Dwyer, *Melanie Sutherland, *Dr. Victoria Teoh)

Clinical Psychologists have a minimum of six years of university training in the assessment, diagnosis and treatment of a wide range of mental health, emotional and cognitive difficulties. They work with people all along the psychological spectrum and have thorough knowledge about when and why some extra assistance from a GP or Psychiatrist might prove a beneficial addition to treatment.

Clinical Psychologists are extensively involved in researching the best methods of treating psychological problems and their therapeutic approach focuses on the provision of the most appropriate evidence-based treatment for the type of issue their client is experiencing. Some of the evidence-based therapies may include: Cognitive Behavioural Therapy, Interpersonal Psychotherapy, Motivational Interviewing and Mindfulness-Based Cognitive Therapy.

Kinds of things to look for when choosing a counsellor:


Qualifications are by no means the full story, but they certainly help! Appropriate training can ensure that the therapist or counsellor you choose has a deep understanding of the theoretical and experiential nature of their particular field of counselling, and as such, will most likely be affiliated with a recognised counselling association.

Do they belong to a recognised counselling association?

Without a personal recommendation from a friend or other health professional it can be tricky deciding who to see. Because choosing a counsellor can be a difficult task, it is worth checking to see whether the psychotherapist, psychologist or counsellor is affiliated with a recognised counselling association. If you Google their association, you will quickly discover the counsellor or therapist’s level of training and experience, as each association has different levels of membership according to the therapist’s years of training, experience, supervision and professional development. These associations help to ensure that you are receiving a high standard of professionalism, experience and accountability. This information can take some of the stress out of selecting a counsellor!


Your relationship with your counsellor is going to be the most important factor when choosing a counsellor / therapist. Obviously, relationships take time to grow. However, for the work to be productive, you need to feel a positive connection with your counsellor (even if you are initially somewhat anxious!) Empathy, positive regard, good listening ability and skill are the essential ingredients of a good counsellor that will assist you to feel safe and supported.


It’s important to feel comfortable with the setting and environment ~ does the counsellor’s room ensure privacy? Is it aesthetically pleasing to you? Can you relax? The Hartington Centre is situated within a delightful Edwardian house, with 6 practice rooms plus reception. This non-clinical environment helps make being at Hartington a pleasure.

First Contact with a Practitioner

Feel free to spend a few minutes talking to a prospective counsellor or therapist. You may want to ask about their qualifications, experience, approach, availability and fees. The counsellor may ask you to briefly describe the issues or concerns you have, to make sure she or he is the best person for you. Already you are gaining a sense of each other. The first consultation is a further opportunity to ask questions and gauge whether you wish to enter into a  therapeutic relationship with this practitioner.

Julie Twohig is the founder of the Hartington Centre, having established the centre in 1998. If you would like to discuss the style of counselling or counsellor / psychologist who might suit you, Julie is happy for you to call her.

In 2005, Tony Jackson teamed up with Julie, and helps things flow smoothly at Hartington.

The Medicare Better Health Scheme: This is a government initiative that allows patients with a mental health illness to get rebates for up to 6 counselling sessions. To access the mental health plan requires a referral from your GP. The approach to this form of counselling largely follows a Cognitive Behavioural Therapy model. The rebate is $70 per session which you claim back from Medicare after you’ve paid the psychologist in full. Please check with individual psychologists to find out what their full fee is so that you can work out your out-of-pocket expense. (Practitioners aligned with Medicare’s Better Health Scheme are marked with asterisks).

If you already have a doctor’s referral for Medicare’s Better Health Scheme please call Reception directly on (03) 94821888 and they will talk you through the process.

Best wishes ~ Julie Twohig